Terms of Service · Zoe Zou Qigong

01Agreement

By using zoezou.com or 5129ai.com (the “Site”) and buying our courses you agree to these Terms. If you do not agree, please do not use the Site.

中文：使用本站或购买课程即表示你同意本条款；如不同意，请不要使用本站。

02What we sell

We sell digital video courses and live online class bundles about qigong and traditional wellness practices. No physical goods are shipped. Course access is delivered by email after payment.

中文：我们销售的是数字视频课程与线上带练服务，不寄送实物；付款后通过邮件交付观看权限。

03Health and safety disclaimer

Our content is educational material about traditional practices, not medical advice, diagnosis or treatment, and is not a substitute for professional medical care. Consult a physician before starting if you are pregnant, injured, have balance or inner-ear problems, heart conditions, or any medical concern. Practise within your limits, in a safe space. You participate at your own risk.

中文：本站内容属于传统养生文化的学习资料，不构成医疗建议、诊断或治疗。孕期、受伤、有平衡或内耳问题、心脏疾病者请先就医；请在安全环境中量力练习，练习风险由你自行承担。

04Prices, payment and taxes

Prices are shown in US dollars on the Site and may change. Payments are processed by Creem, our Merchant of Record. Creem is the seller of record for your purchase, handles the payment, issues your receipt or invoice, and collects and remits any applicable sales tax, VAT or GST. Your card statement may show Creem as the merchant.

中文：价格以美元显示并可能调整。付款由记录商户 Creem 受理：Creem 作为销售记录方处理付款、开具票据并代收代缴相应销售税、增值税或商品服务税；你的账单上显示的商户可能是 Creem。

05Refunds

See our Refund Policy. In short: you may request a full refund within 14 days of receiving course access, provided you have not completed the entire course. Requests go to [email protected].

中文：见退款政策：开课起 14 天内且未学完全部课程可申请全额退款，来信 [email protected]。

06Licence and intellectual property

When you buy a course you receive a personal, non-transferable licence to watch the content yourself. You may not record, re-upload, resell, share your access, or use the content to train automated systems, without our written permission. All course content, text, images and the “Zoe Zou” and 元气堂 Yuan Qi Tang names remain our property.

中文：你购买的是个人、不可转让的观看许可；未经书面许可，不得录制、转载、转售、共享账号或用内容训练自动系统。课程内容、文字、图片及"Zoe Zou""元气堂 Yuan Qi Tang"名称归我们所有。

07Acceptable use

Do not misuse the Site: no unlawful use, no attempt to break security, no scraping, no posting other people’s content, and no sharing of your account or course links.

中文：不得违法使用本站、尝试破坏安全、抓取内容、发布他人内容或共享账号与课程链接。

08Community and live sessions

When you join our community or live sessions, treat other members respectfully. We may remove anyone who harasses others or shares pirated material, without refund.

中文：参与社群与直播时请互相尊重；骚扰他人或传播盗版内容者可能被移除且不予退款。

09Availability

We aim to keep the Site and course access available, but we do not guarantee uninterrupted service. Scheduled maintenance, third-party outages or events beyond our control may interrupt access.

中文：我们会尽力保证网站与课程访问可用，但不承诺服务不中断；计划维护、第三方故障或不可抗力可能导致访问中断。

10Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to the Site or a course is limited to the amount you paid for that course. We are not liable for indirect or consequential losses. Nothing here excludes rights that consumer law gives you and that cannot be waived.

中文：在法律允许的最大范围内，我们对与本站或课程相关的任何索赔承担责任的上限为你为该课程支付的金额；我们不承担间接或后果性损失。本条款不排除消费者法赋予你且不可放弃的权利。

11Changes and governing terms

We may update these Terms; the version published on the Site at the time of your purchase applies to that purchase. These Terms are governed by the laws of the People’s Republic of China, without prejudice to mandatory consumer protections in your country of residence.

中文：条款可能更新，以你购买时本站公布的版本为准；本条款适用中华人民共和国法律，且不影响你所在国家或地区强制性消费者保护规定。

12Contact

Email: [email protected]

中文：客服邮箱 [email protected]。